reportX - Call Logging

reportX, Oak's advanced new Call Logging product shows you how efficiently and effectively you are dealing with your customers and gives you the information you need to drive constant improvement. It's reporting capabilities are unrivalled; and are so comprehensive, flexible and easy to use that you will soon see measurable results throughout your business. To find out why Call Logging is vital to your business, check out how one of our customers used Call Logging and Call Recording to boost their service levels: Call Logging Case Study »

reportX Call Logging is just about the most effective business application you can buy.

“What's the best thing about Oak? Call Logging Software, as it can be utilised in any business and integrates with call recording and the wallboard for superior statistical data.”

Daniel Moore, Denwa

• Reduce Costs

  See an immediate reduction of up to 15%

• Retain Customers

  Impress callers by answering their calls quickly and handling their calls effectively

• Increase Sales

  Ensure increased levels of telesales activity are being made to drive new sales

• Improve Performance

  Work with staff to develop their telephone and telesales techniques

• Detect Fraud

  Identify potential telephone fraud early and avoid huge expense

For a real-world example of how businesses use reportX, check out this Call Logging case study.

For more information about Call Logging, check out our 'Beginners Guide to Communications Management' article.